Electronic services in a web store
Terms of sale agreement
Means and timeframes of product payments
Costs, means and timeframes of product shipment and receiving
Product complaints (pertains sale agreements made before 24th of december 2014)
Product complaints (pertains sale agreements made after 25th of december 2014)
Extrajudicial means of complaint examination and redresses, and terms of access to these procedures
Terms of sale agreement withdrawal period (pertains sale agreements made before 24th of december 2014)
Terms of sale agreement withdrawal period (pertains sale agreements made after 25th of december 2014)
Terms pertaining to entreprenours
Personal data in a web store
1. GENERAL CONDITIONS
1.1 The web store available under www.centralneodkurzacze.eu address is chaired by Iwona Wysocka, that is conducting a business activity under the name of ECOMAX, as written in the General Register of Business Activity of Poland (CEIDG) conducted by the Poland's Minister of Economics, under company and correspondence address ul.Jackowskiego 4 , 89-100 Nakło nad Notecią NIP 5581527503, REGON 340505596, e-mail address: firstname.lastname@example.org, phone nubmer: (52)5610409 and fax number: (52)3852146.
1.4.1. Work day - one day from monday to friday, excluding statutory work-free days.
1.4.2. Registartion form - a form available in the web store that allows account creation
1.4.3. Order form - electronic service, and interactive form available in the web store that allows order placement, done by adding products on an online cart and decribing the sales agreement rules, including shipment means and payments.
1.4.4. The client - (1) a natural person having full ability for legal activity, and in special cases as described in general laws, also a natural person having restricted ability for legal activity; (2) a legal entity; or (3) a business entity without a legal personality, with jurisdical ability concurred by the bill; - that signed or is going to sing a sale agreement with the seller.
1.4.5. Civil code - civil code regulation from 23 april 1964 (Journal of Laws 1964).
1.4.6. Account - Electronic service, a resource collection in teleinformation system of the service provider, marked with individual name (login) and password given by the customer, where data given by the customer, and data from customer's orders are stored.
1.4.7. Newsletter - Electronic service. Electronic distribution service provided by the service provider via e-mail, that allows for regular receiving of subsequent editions of newsletter's contents about products, new items and discounts of the web store, for all the customers using the service.
1.4.8. PRODUCT - available on the Internet Store movable item of the Contract between the Customer and the Seller.
1.4.9. RULES AND REGULATIONS - these Regulations of the Internet Shop.
1.4.10. INTERNET SHOP - online shop Service provider available at the web address: www.centralnyodkurzacze.eu
1.4.11. DEALER; SERVICE PROVIDER - Iwona Wysocka, entrepreneur of ECOMAX Iwona Wysocka, entered into the Central Register and Information on Business Activity of the Republic of Poland run by the minister responsible for economy, with the address of the place of business and address for service: ul. For more information, please contact: Jackowskiego 4, 89-100 Nakło nad Notecią NIP 5581527503, REGON 340505596, e-mail: email@example.com, telephone number: (52) 5610409 and fax number: (52) 3852146.
1.4.12. SALE AGREEMENT - a contract for the sale of a Product concluded or concluded between the Customer and the Seller via the Internet Store.
1.4.13. ELECTRONIC SERVICE - a service provided electronically by the Service Provider to the Customer through the Internet Store.
1.4.14. SERVICE PROVIDER - (1) a natural person with full legal capacity and, in the cases provided for by law, a natural person with limited legal capacity; (2) legal person; or (3) an organizational unit without legal personality, whose law grants legal capacity; - using or intending to use the Electronic Service.
1.4.15. LAW ON THE RIGHTS OF THE CONSUMER, LEGISLATION - Act of 30 May 2014 on consumer rights (Journal of Laws of 2014, item 827, as amended).
1.4.16. ORDER - statement of the will of the Customer submitted using the Order Form and aimed directly at the conclusion of the Product Sales Agreement with the Seller.
2. ELECTRONIC SERVICES IN THE INTERNET SHOP
2.1. The following Electronic Services are available at the Online Shop: Account, Order Form and Newsletter.
2.1.1. Account - using the Account is possible after completing the following three steps by the Customer - (1) filling in the Registration Form, (2) clicking the "Create Account" and (3) confirming the wish to create an Account by clicking on the confirmation link sent automatically to the given address e-mail. In the Registration Form it is necessary to provide the Client with the following data of the Client: name and address, street address, In the case of non-consumer services, it is also necessary to provide the company name and the NIP number.
220.127.116.11. Electronic Service Account is provided free of charge for an indefinite period of time. The Client has the possibility, at any time and without cause, to delete the Account (withdrawal from the Account) by sending a request to the Service Provider, in particular by e-mail to firstname.lastname@example.org or in writing to: ul Jackowskiego 4, 89-100 Nakło nad Notecią.
2.1.2. Order Form - the use of the Order Form starts with the moment the Customer first adds the Product to the electronic shopping cart in the Online Shop. Submission of the Order takes place after the Customer performs the following two steps - (1) after completing the Order Form and (2) clicking on the Website after filling the Order Form with the "Order for Payment" field. To do this, follow the prompts and the information on the Internet Store. In the Order Form, the following Customer details are required: Name: Product / s, quantity of Product, place and method of delivery of the Product, method of payment. In the case of non-consumer customers, it is also necessary to provide the company name and the NIP number.
18.104.22.168. Electronic Service The Order Form is provided free of charge and is of a one-off nature and is terminated when the Order is placed through it or when the Customer terminates the Order through the Service.
2.1.3. Newsletter - the use of the Newsletter takes place in the "Newsletter" tab of the Internet e-mail address, which will be sent to the next edition of the Newsletter and click on the "Subscribe" button. You can also subscribe to the Newsletter by selecting the appropriate checkbox when you sign up for the Account - when you create an Account, the Recipient is saved.
22.214.171.124. Electronic Service Newsletter is provided free of charge for an indefinite period of time. The Client has the possibility to unsubscribe from the Newsletter (unsubscribe from the Newsletter) by sending an appropriate request to the Service Provider, in particular by e-mail to: email@example.com or in writing to: ul. Jackowskiego 4, 89-100 Nakło nad Notecią.
2.3. The Client is obliged to use the Internet Store in a manner consistent with the law and good morals, with respect to the personal rights and copyright and intellectual property of the Service Provider and third parties. The customer is obliged to enter data according to the actual situation. The recipient is prohibited from providing content of an unlawful nature.
2.4. Complaint procedure:
2.4.1. Complaints related to the provision of Electronic Services by the Service Provider and other complaints related to the operation of the Internet Shop (excluding the procedure of complaint of the Product, which was indicated in points 6 and 7 of the Regulations) The customer may submit for example:
2.4.2. in writing to: ul. Jackowskiego 4, 89-100 Nakło nad Notecią; in electronic form by e-mail to: firstname.lastname@example.org
2.4.3. The Client is advised to include in the description of the complaint: (1) information and circumstances relating to the subject matter of the complaint, in particular the nature and date of the irregularity; (2) the recipient's request; and (3) the contact details of the complainant - this will facilitate and speed up the handling of the complaint by the Service Provider. The requirements given in the preceding sentence take the form of a recommendation only and do not affect the effectiveness of the complaint without the recommended description of the complaint.
2.4.4. Compliance with the complaint by the Service Provider is made immediately, not later than within 14 calendar days of the date of its submission.
3. CONDITIONS FOR CONTRACTS OF SALE AGREEMENT
3.1. Concluding the Sale Agreement between the Customer and the Seller is preceded by the Customer submitting the Order by means of the Order Form in the Internet Shop in accordance with point. 2.1.2.
3.2. The Product Price shown on the Website is shown in Polish zlotys and includes taxes. The total price plus the taxes of the Product being the subject of the Order, as well as the delivery costs (including transport, delivery and postal charges) and other costs, and if the amount can not be determined - the obligation to pay them. on the website of the Internet Shop during the Order submission, including when the Customer expresses his will to tie up the Sales Agreement.
3.3. Procedure for concluding the Sale Agreement at the Internet Shop using the Order Form
3.3.1. The conclusion of the Sale Agreement between the Customer and the Seller is preceded by the Customer submitting the Order at the Internet Shop in accordance with point. 2.1.2.
3.3.2. After placing the Order, the Seller immediately confirms receipt of the Order and simultaneously accepts the Order for execution. Confirmation of receipt of the Order and its acceptance is effected by sending the Customer an appropriate e-mail to the Customer's e-mail address provided during the Order, which contains at least the Seller's statement of receipt of the Order and its acceptance for execution and confirmation of the conclusion of the Sale Agreement. Upon receipt of the above email message, the Customer agrees to the sale agreement between the Customer and the Seller.
3.4. By fixing, securing and making available to the Customer the content of the Contract of Sale is made by (1) making available these Terms and Conditions on the Internet Store and (2) sending the Customer the e-mail referred to in point 3.3.2. Regulations. The content of the Sales Agreement is additionally fixed and secured in the information system of the Seller's Online Store.
4. METHODS AND DURATION OF PAYMENTS FOR THE PRODUCT
4.1. The Seller provides the following payment methods for the Customer under the Contract:
4.1.1. Payment for pickup at delivery.
4.1.2. Payment in cash on delivery.
4.1.3. Payment by bank transfer to Seller's bank account.
126.96.36.199. Bank: CITI 55 1030 0019 0109 85
188.8.131.52. Bank: BZ WBK 34 1090 1896 0000 0001 1439 8235
4.1.4. Electronic payments and payment with a payment card through the payment service24 - possible current payment methods are determined on the website of the Online Shop in the tab "Methods of payment" and on the website http://www.przelewy24.pl
184.108.40.206. Settlements of electronic payment transactions and payment cards are carried out according to the choice of the Customer through the Payments24 service. The electronic payment service and payment card is maintained by:
220.127.116.11.1. Dialcom24 Sp. with o.o. ul. Kanclerska 15, 60-327 Poznań, NIP 781-173-38-52, REGON 634509164,
District Court of Poznań, VIII Commercial Register of the National Court Register KRS No. 0000306513, the amount of share capital: PLN 1,697,000
PAYPRO S.A. ul. Kanclerska 15, 60-327 Poznań, NIP 779-236-98-87, REGON 301345068,
District Court of Poznań, VIII Commercial Register of the National Court Register KRS No. 0000347935, the amount of share capital: PLN 4 500 000
4.2. Date of payment:
4.2.1. In case of payment by cash, personal payment, wire transfer, electronic payments or payment card payment, the Customer is obliged to make payment within 7 calendar days from the date of conclusion of the Contract.
4.2.2. In case of payment by the Customer for collection on delivery, the customer is obliged to make payment on receipt of the consignment.
5. COSTS, METHODS AND DATE OF DELIVERY AND RECEIVING OF PRODUCT
5.1. Delivery of the Product is available on the territory of the Republic of Poland.
5.2. Delivery of the Product to the Customer is free of charge unless the Sales Contract provides otherwise. Shipping costs of the Product (including transport, delivery and postal charges) are indicated to the Customer on the Website of the Online Shop in the "Shipping and Receipt" tab and during the Order submission, including when the Customer expresses his wish to be bound by the Sales Agreement.
5.3. Personal receipt of the Product is free of charge.
5.4. The Seller shall provide the Customer with the following means of delivery or receipt of the Product:
5.4.1. Parcel post.
5.4.2. Courier delivery, courier delivery.
5.4.3. Personal collection available at: ul. Jackowskiego 4, 89-100 Nakło nad Notecią - on Working days, from 09:00 to 17:00.
5.5. The term of delivery of the Product to the Customer is up to 7 working days, unless a shorter term is specified in the description of the Product or during the Order. For Products with different delivery dates, the delivery date is the longest delivery date, however, which can not exceed 7 working days. The beginning of the delivery period of the Product to the Customer counts as follows:
5.5.1. If you choose to pay by wire transfer, electronic payment, or payment card - from the date your bank account or merchant account is credited.
5.5.2. In the case of choosing by the Customer the method of payment for the collection - from the date of concluding the Contract of Sale.
5.6. Deadline for the Product to be received by the Customer - If the Customer chooses to receive the Product, the Product will be ready for acceptance by the Customer within 2 working days, unless a shorter term is specified in the Product description or during the Order submission. In the case of Products with different reception readiness times, the availability deadline is the longest deadline, however, which may not exceed 2 working days. Readiness of the Product to be received Customer will be further informed by the Seller by sending the relevant e-mail to the Customer's e-mail address given during the Order submission. The start date of the Product's ready-to-receive period is as follows:
5.6.1. If you choose to pay by wire transfer, electronic payment, or payment card - from the date your bank account or merchant account is credited.
5.6.2. In the case of the Customer selecting the method of cash on personal receipt - from the date of conclusion of the Contract of Sale.
(CONCERNING SALE AGREEMENTS AVAILABLE TO 24 DECEMBER 2014)
6.1. The basis and scope of the Seller's liability towards a Customer who is a natural person who purchases the Product for a non-professional or business purpose, as a result of the Product's inconsistency with the Sales Agreement, is governed by generally applicable law, in particular the Law of 27 July 2002 on Specific Terms consumer sales and the amendment of the Civil Code (Journal of Laws 2002, item 141, item 1176, as amended).
6.2. Detailed information about the Seller's liability for product inconsistency with the Sales Contract and Customer's rights is set forth on the website of the Online Shop under the "Returns and Complaints" tab.
6.3. Complaints (including notice of nonconformity of the Product with the Sales Contract and appropriate notification
6.3.1. in writing to: Ecomax ul. Jackowskiego 4, 89-100 Nakło nad Notecią;
6.3.2. in electronic form by e-mail to: email@example.com;
6.4. Customer is advised to include in the description of the complaint: (1) information and circumstances relating to the subject matter of the complaint, in particular the nature and date of the nonconformity; (2) demanding a way to bring the Product into compliance with the Sales Contract or statement of price reduction or withdrawal from the Sale Agreement; and (3) contact details of the complainant - this will facilitate and speed up the handling of the complaint by the Seller. The requirements given in the preceding sentence take the form of a recommendation only and do not affect the effectiveness of the complaint without the recommended description of the complaint.
6.5. The Seller will respond to the Customer's complaint without delay, no later than within 14 calendar days of the date of its submission. Failure to do so by the Seller within the above time period means that the Seller has considered the claim to be justified.
6.6. In the case where the Seller is obliged to deliver the Product to the Seller, the Customer will be asked by the Seller to deliver the Product at the Seller's expense to the address of ul. Jackowskiego 4, 89-100 Nakło nad Notecią. If, however, due to the nature of the nonconformity, the Product or its method of delivery would not be possible or excessively difficult for the Customer, the Customer shall, after prior agreement, make the Product available to the Product at the place where the Product is located.
6.7. A request for delivery of the Product referred to in point 6.6 of the Regulations does not affect the period of time for the Seller to respond to the Client's complaint referred to in point Rule 6.5.
(REFERRED TO SALE AGREEMENTS AVAILABLE FROM 25 DECEMBER 2014)
7.1. The Seller's liability and liability to the Customer, if the Product is physically or legal (warranty), is governed by the applicable laws, in particular the Civil Code.
7.2. The Seller is obliged to provide the Customer with the Product without defects. Detailed information about the Seller's liability for defects of the Product and Customer's rights are specified on the website of the Online Shop under the "Returns and Complaints" tab.
7.3. Complaints may be made by the Customer, for example:
7.3.1. in writing to: ul. Jackowskiego 4, 89-100 Nakło nad Notecią;
7.3.2. in electronic form by e-mail to: firstname.lastname@example.org
7.4. Customer is advised to include in the description of the complaint: (1) information and circumstances relating to the subject matter of the complaint, in particular the nature and date of the defect; (2) demanding a way to bring the Product into compliance with the Sales Contract or statement of price reduction or withdrawal from the Sale Agreement; and (3) contact details of the complainant - this will facilitate and speed up the handling of the complaint by the Seller. The requirements given in the preceding sentence take the form of a recommendation only and do not affect the effectiveness of the complaint without the recommended description of the complaint.
7.5. The Seller will respond to the Customer's complaint without delay, no later than within 14 calendar days of the date of its submission. Failure to do so by the Seller within the above time period means that the Seller has considered the claim to be justified.
7.6. In case when the Seller responds to the Client's complaint or to the Client's rights resulting from the warranty, it will be necessary to deliver the Product to the Seller, the Customer will be asked by the Seller to deliver the Product at the Seller's expense to ul. Jackowskiego 4, 89-100 Nakło nad Notecią. If, however, due to the nature of the defect, the Product or the manner in which it was provided by the Customer, it would be impossible or excessively difficult for the Product to be made available, the Customer would be required to make available, upon prior agreement, the Product of the Seller at the place where the Product is located.
7.7. A request for delivery of the Product referred to in point 7.6 of the Regulations does not affect the period of time for Seller's response to the Client's complaint referred to in point 7.5 of the Regulations and does not violate the Customer's right to demand the Seller to dismantle the defective Product and to re-assemble the Product after the exchange for free from defects or removal of the defect referred to in art. 561  of the Civil Code.
8. EFFICIENT WAYS FOR COMPLAINTING AND INVOLVING CLAIMS AND ACCURACY OF ACCESS TO SUCH PROCEDURES
8.1. Detailed information on the possibility of using the consumer as a consumer from out-of-court ways of handling complaints and redress and access to these procedures is available at the offices and on the websites of county (municipal) consumer ombudsmen, social organizations, whose statutory tasks include protection of consumers, Voivodship Inspectors of the Trade Inspection and at the following Internet addresses of the Office of Competition and Consumer Protection: http://www.uokik.gov.pl/spory_konsumenckie.php; http://www.uokik.gov.pl/sprawy_individualne.php and http://www.uokik.gov.pl/wazne_adresy.php.
8.2. The consumer is provided with the following exemplary opportunities for extrajudicial means of dealing with claims and redress:
8.2.1. The customer is entitled to refer to the permanent consumer court arbitration referred to in Art. 37 of the Act of 15 December 2000 on Commercial Inspection (Journal of Laws 2001, item 4, item 25, as amended), requesting the resolution of the dispute arising from the concluded Sales Agreement. The rules governing the organization and operation of standing consumer arbitration courts are laid down in the Regulation of the Minister of Justice of 25 September 2001 on the definition of the rules governing the organization and operation of fixed consumer arbitrations. (OJ 2001, No. 113, item 1214).
8.2.2. The customer is entitled to apply to the voivodeship inspector of the Trade Inspection, in accordance with Art. 36 of the Act of 15 December 2000 on Commercial Inspection (Journal of Laws 2001 No. 4, item 25, as amended), requesting the initiation of mediation proceedings on the amicable settlement of disputes between the Customer and the Seller. Information on the rules and procedure of the mediation procedure conducted by the Voivodship Inspector of Trade Inspection is available at the offices and on the websites of individual Voivodship Inspectorates of Trade Inspection.
8.2.3. The customer can obtain free assistance in resolving the dispute between the Customer and the Seller, also using the free help of the county (municipal) consumer advocate or social organization, whose statutory tasks include consumer protection (eg Consumer Federation, Polish Consumer Association). Advice is provided by the Consumer Federation under the free consumer helpline 800 007 707 and by the Polish Consumer Association at the email email@example.com.
9. RIGHT OF DUE TO CONTRACT
(CONCERNING SALE AGREEMENTS AVAILABLE TO 24 DECEMBER 2014)
9.1. A consumer who has entered into a distance contract may withdraw from the contract without giving a reason by submitting a relevant statement within ten calendar days. It is enough to send a statement before it expires. A statement of withdrawal may be made, for example:
9.1.1. in writing to: ul. Jackowskiego 4, 89-100 Nakło nad Notecią;
9.1.2. in electronic form by e-mail to: firstname.lastname@example.org;
9.2. The ten day period in which the consumer can withdraw from the contract is counted in the case of a Sales Contract from the date of delivery of the Product, and when the contract relates to the provision of the Electronic Service from the date of its conclusion.
9.3. In the event of withdrawal, the contract is considered not to be and the consumer is exempt from all obligations. What the parties have witnessed is reimbursed unchanged, unless the change was necessary within the limits of ordinary management. The refund should be made immediately, not later than within 14 calendar days. If the consumer has made any prepayment, they will be subject to statutory interest from the date of prepayment.
9.4. The Seller will return to the consumer all payments made by him, including delivery costs of the Product to the Customer, to the bank account number indicated by the consumer, unless otherwise indicated by the consumer. The consumer may return the Seller's Product to: ul. Jackowskiego 4, 89-100 Nakło nad Notecią.
9.5. The right to withdraw from a distance contract is not available to the consumer in the following cases: (1) the provision of services started with the consumer's consent before the expiry of the time limit referred to in paragraphs 9.1 and 9.3 above; (2) for audiovisual and visual recordings and recorded on computer data carriers after the consumer has removed their original packaging; (3) benefit contracts for which the price or remuneration depends solely on the movement of prices on the financial market; (4) benefits of the characteristics specified by the consumer in his contract or closely related to his person; (5) benefits which, by their nature, can not be reimbursed or subject to rapid deterioration; (6) supply of press; (7) gambling services.
10. RIGHT OF DUE TO CONTRACT
(REFERRED TO SALE AGREEMENTS AVAILABLE FROM 25 DECEMBER 2014)
10.1. A consumer who has entered into a distance contract may, within 14 calendar days, withdraw from it without giving a reason and without incurring costs, except for the costs specified in point 10.8 of the Regulations. It is enough to send a statement before it expires. A statement of withdrawal may be made, for example:
10.1.1. in writing to: ul. Jackowskiego 4, 89-100 Nakło nad Notecią;
10.1.2. in electronic form by e-mail to: email@example.com;
10.2. An exemplary withdrawal form is included in Appendix 2 to the Consumer Rights Act and is additionally available on the website of the Online Shop under the "Cancellation" tab. The consumer may use the form template, but this is not mandatory.
10.3. The term of withdrawal shall begin:
10.3.1. for an agreement in which a Seller issues a Product, being obliged to transfer his property (eg, a Sales Contract) - from taking over the Product held by the consumer or a third party designated by him, other than the carrier, and in the case of a contract that: many Products that are delivered separately, in batches or in parts - from the last item, part or part, or (2), consist of a regular supply of Products for a fixed period of time - from taking possession of the first Product;
10.3.2. for other contracts - from the date of conclusion of the contract.
10.4. In the event of termination of the contract, the contract is considered not to be.
10.5. Seller shall immediately, not later than within 14 calendar days of receipt of the consumer's withdrawal declaration, return to the consumer any payment made by him, including delivery costs of the Product (except for additional costs resulting from the delivery method chosen by Customer other than cheapest common way of delivery available in the Internet Shop). The Seller shall reimburse the payment using the same method of payment as the consumer used, unless the consumer expressly agrees to another way of repayment which does not involve him at all. If the Seller has not offered to pick up the Product himself from the consumer, he may refrain from reimbursing the payment received from the consumer until the Product is returned or the consumer provides proof of his return, whichever occurs earlier.
10.6. The consumer shall immediately, not later than within 14 calendar days of the date on which he withdraws from the contract, return the Seller Product or transfer it to a person authorized by the Seller for delivery unless the Seller has offered to receive the Product himself. To keep the deadline, it is sufficient to return the Product before expiry. The consumer may return the Product to: ul. Jackowskiego 4, 89-100 Nakło nad Notecią;
10.7. The consumer is responsible for reducing the value of the Product resulting from its use beyond the necessary to determine the nature, characteristics and functionality of the Product.
10.8. Possible costs associated with the consumer's withdrawal from the contract that the consumer is obliged to pay:
10.8.1. If the consumer chooses to deliver the Product other than the cheapest ordinary delivery method available at the Internet Shop, the Seller is not obliged to reimburse the consumer for additional costs.
10.8.2. The consumer bears the direct cost of returning the Product.
10.8.3. In the case of a Product that is a service whose execution - at the express request of the consumer - commences before the expiry of the withdrawal period, the consumer who exercises the right of withdrawal after the request is made must pay for the services fulfilled until the contract is terminated. The amount of payment shall be calculated in proportion to the scope of the service provided, taking into account the agreed price or remuneration. If the price or remuneration is excessive, the basis for calculating that amount is the market value of the service rendered.
10.9. The right to withdraw from a distance contract is not available to the consumer in respect of contracts:
10.9.1. (1) the provision of services if the Seller has performed the full service with the express consent of the consumer who has been informed prior to the commencement of the service that, upon satisfaction of the Seller's performance, he will lose the right to withdraw from the contract; (2) where the price or remuneration is determined by fluctuations in the financial market over which the Seller does not exercise control and which may occur before the expiry of the withdrawal period; (3) the subject of which is an Uncertain Product, manufactured to the specifications of the consumer or satisfying his individual needs; (4) where the subject matter is a product that is rapidly deteriorating or has a short shelf-life; (5) where the Product is supplied in a sealed package which can not be returned for health or hygiene reasons after opening the package, if the packaging has been opened after delivery; (6) where the products are supplied, which, upon their delivery, are inseparably linked to other items; (7) where the subject of the offer is alcoholic beverages, the price of which has been agreed upon the conclusion of the Sale Agreement and whose delivery may take place only after 30 days and whose value depends on fluctuations in the market over which the Seller has no control; (8) where the consumer explicitly requested the Seller to come to him for emergency repair or maintenance; if the Seller provides additional services than those requested by the consumer, or supplies products other than spare parts necessary for repair or maintenance, the consumer shall be entitled to withdraw from the contract for additional services or Products; (9) where the subject matter is audio or visual recordings or computer programs delivered in sealed packaging if the packaging has been opened after delivery; (10) o delivery of journals, periodicals or periodicals, except for subscriptions; (11) concluded by public auction; (12) to provide accommodation services other than for residential purposes, carriage of goods, car hire, catering, leisure, entertainment, sporting or cultural events if the contract indicates the day or period of service; (13) o providing digital content that is not recorded on a material medium if the performance of the benefit has commenced with the express consent of the consumer before the expiration of the withdrawal period and after informing the Seller of the loss of the right of withdrawal.
11. PROVISIONS CONCERNING ENTERPRISES
11.1. This item of the Regulations and the provisions contained therein apply only to customers and non-consumers.
11.2. The Seller is entitled to withdraw from the Contract of Sale concluded with the Customer who is not a consumer within 14 calendar days from the date of its conclusion. Withdrawal from the Contract of Sale in this case can be made without giving a reason and does not generate any claims against the Seller against the non-consumer.
11.3. In the case of non-consumer customers, the Seller has the right to limit the available payment methods, including the need to prepay in whole or in part, irrespective of the method of payment chosen by the Customer and the conclusion of the Contract.
11.4. As soon as the Product is delivered by the Product Seller, the carrier will transfer to the non-consumer Customer the benefits and burdens associated with the Product and the risk of accidental loss or damage to the Product. The Seller shall not be liable for loss, loss or damage of the Product arising from its acceptance for carriage until delivery to the Customer and delay in delivery of the Shipment.
11.5. In case of sending the Product to the Customer via a carrier, the non-consumer customer is obliged to examine the shipment in time and in the manner adopted for such shipments. If it determines that during the carriage is a loss or damage to the Product, it is obliged to carry out all the necessary steps to determine the liability of the carrier.
11.6. According to Art. 558 § 1 of the Civil Code, the liability of the Seller for the warranty of the Product to a non-consumer is excluded.
11.7. In the case of Non-Consumer Users, the Service Provider may terminate the Service Agreement with immediate effect and without indicating the cause by sending the Customer a relevant statement.
11.8. The Service Provider / Reseller's liability to a non-consumer, regardless of its legal basis, is limited, either within the single claim or for any claim in total, up to the price paid and delivery costs under the Sales Agreement. but not more than one thousand zlotys. The Provider / Seller is liable to the Client / Non-Consumer for typical damages only at the time of conclusion of the contract and shall not be liable for lost profits to the Non-Client / Non-Consumer.
11.9. Any disputes arising between the Seller / Service Provider and the Non-Consumer Customer / Client shall be submitted to the competent court for the Seller's / Service Provider's place of business.
12. PERSONAL DATA IN THE INTERNET SHOP
12.1. The Seller's personal information collected through the Internet Shop is managed by the Seller.
12.2. Personal data collected by the Administrator through the Internet Store are collected - in accordance with the will of the Client / Client - in order to execute the Contract of Sale or the Contract for the provision of Electronic Services, as well as [...]
12.3. Possible recipients of personal data of Internet shop customers:
12.3.1. In the case of a Customer who uses the Internet Shop by way of delivery by mail or courier service, the Administrator shall make the collected personal data of the Customer available to the selected carrier or the intermediary executing the shipment on the order of the Administrator.
12.3.2. In the case of a Customer who uses the Online Shop through electronic payment or payment card, the Administrator makes available the collected personal data of the Customer, the selected entity handling the above payments in the Internet Shop.
12.4. Client / Client has the right to access the content of their data and to correct them. A request for this can be made for example:
12.4.1. in writing to: ul. Jackowskiego 4, 89-100 Nakło nad Notecią;
12.4.2. in electronic form by e-mail to: firstname.lastname@example.org
12.5. The disclosure of personal data is voluntary, although failure to disclose the personal data required to enter into a Sales Contract or Electronic Services Contract, resulting from the provisions of the Terms and Conditions, results in the inability to conclude the contract. The data necessary for concluding the Contract of Sale or Electronic Service Contract is also indicated on the Internet Store's website before entering into the contract.
13. FINAL PROVISIONS
13.1. Contracts concluded through the Internet Shop are concluded in Polish.
13.2. Amendment of the Regulations:
13.2.1. The Service Provider reserves the right to make changes to the Terms for important reasons: changes in the law; Changes in payment and delivery methods - to the extent that these changes affect the implementation of the provisions of these Regulations.
13.2.2. In the case of concluding on the basis of these Terms and Conditions a continuous contract (eg providing Electronic Services - Account), the amended regulations shall be binding upon the Service Receiver if the requirements specified in Art. 384 and 384  of the Civil Code, that is, the Customer has been duly notified of the change and has not terminated the contract within 14 calendar days of the date of notification. Should the amendment of the Regulations result in the introduction of any new fees or an increase in the current Customer, the consumer is entitled to withdraw from the contract.
13.2.3. Changes in the Terms and Conditions will not in any way affect the rights of acquired Customers / Consumers who are consumers prior to the date of entry into force of amendments to the Regulations, in particular amendments to the Regulations will not influence on already submitted or submitted Orders and concluded, executed or executed Sales Agreements.
13.3. In matters not regulated in these Regulations, the applicable Polish law, in particular: the Civil Code; Act on the provision of electronic services of 18 July 2002 (Journal of Laws 2002, item 144, item 1204, as amended); for Sales Agreements entered into by consumers on December 24, 2014 - the provisions of the Consumer Protection Act and liability for damage caused by a dangerous product dated 2 March 2000 (Journal of Laws of 2000 No. 22, item 271, as amended) and the Act on Special Sales Conditions and on the Amendment of the Civil Code of 27 July 2002 (Journal of Laws 2002 No. 141, item 1176, as amended); for the Sales Agreements concluded with consumers as of December 25, 2014 - the provisions of the Consumer Act of 30 May 2014 (Journal of Laws of 2005, item 827, as amended); and other applicable provisions of generally applicable law.